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Attention Disney Infinity Toy Box Builders:

Disney Infinity will discontinue all online services of the game on March 3, 2017. You can still log in and enjoy your favorite Play Sets and create your own toy boxes from now until March 3, 2017. Thank you for everything.

Forums

PS4 3.0 Update: Says there is no update but game requires one

Posted On 05-16-2016 01:19pm

Marvel Battleground playset requires an update on PS4 to play but system says it has the latest software.

Running via a disk, connected to internet, signed in on PSN and Disney. Star Wars playset plays fine......

Please help as I have a very frustrated son!

Thanks

Moderator-avatarDisney Infinity Moderator

Posted On 05-17-2016 10:07am

If you are experiencing any game play or downloading issues then please reach out to our Support Team. They'd love to help!

https://help.disney.com/en_US/Disney-Infinity/Contact?productCode=Disney-Infinity-3-Edition

Posted On 01-10-2017 07:02pm

EXACTLY the same problem here:

 

Marvel Battleground playset requires an update on PS4 to play but system says it has the latest software.

Running via a disk, connected to internet, signed in on PSN and Disney. Star Wars playset plays fine......

 

WHAT THE F... Disney???:  Spend good money on the stuff your selling.  

 

Posted On 01-10-2017 07:04pm

Take your time Disney....after all, you already have my money.

Moderator-avatarDisney Infinity Moderator

Posted On 01-11-2017 10:37am

Hey there, INF97856679!

Are you able to confirm that your Disney Infinity 3.0 game is running version 3.0.0 (this is visible on the Disney Infinity splash screen). ​If you are up to date and can't play Marvel Battlegrounds then you wil need to reach out to our Support Team for assistance. You can reach them using the link below:

https://help.disney.com/en_US/Disney-Infinity/Contact?productCode=Disney-Infinity-3-Edition

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